Qwilr incident

Intermittent errors in the Qwilr app

Resolved after 2 hours 40 minutes, affecting Qwilr App, on May 8, 2019.

resolved May 08, 2019, 05:26 AM UTC

Everything is looking good now. Reach out to our team at [email protected] if you're continuing to see any issues.

Started
May 08, 2019, 02:46 AM UTC
Resolved
May 08, 2019, 05:26 AM UTC
Duration
2h 40m
Detected by Pingoru
May 08, 2019, 02:46 AM UTC

Affected components

Qwilr App

Update timeline

  1. investigating May 08, 2019, 02:46 AM UTC

    We're currently seeing intermittent loading or "something went wrong" errors in the app. Our team is investigating the cause.

  2. investigating May 08, 2019, 03:07 AM UTC

    We're still investigating the cause of the errors. They're intermittent so Qwilr should still be working, but if you're seeing them try refreshing the screen.

  3. identified May 08, 2019, 03:29 AM UTC

    We've tracked down the cause and are making some changes to improve performance.

  4. monitoring May 08, 2019, 03:47 AM UTC

    We've made some updates and everything should be loading fine now. We're continuing to monitor the situation.

  5. monitoring May 08, 2019, 04:22 AM UTC

    Everything is still looking good, but we're continuing to monitor to ensure it stays that way.

  6. resolved May 08, 2019, 05:26 AM UTC

    Everything is looking good now. Reach out to our team at [email protected] if you're continuing to see any issues.

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