Resolved after 17 hours 17 minutes, affecting Qwilr App and Blueprint API, on January 27, 2021.
We identified a bottleneck in our database disk resources, and have allocated more resources to remove the bottleneck. We will continue to closely monitor the database for any further problems
Affected components
Update timeline
- investigating Jan 27, 2021, 04:23 AM UTC
We have identified an issue that is causing the app to be very slow, and some users may not be able to log in. The team is urgently working on a fix now.
- investigating Jan 27, 2021, 05:00 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 27, 2021, 05:14 AM UTC
We identified a bottleneck in our database disk resources, and have allocated more resources to remove the bottleneck. We will continue to closely monitor the database for any further problems
- resolved Jan 27, 2021, 09:41 PM UTC
Service should be functioning as normal again.
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