Quintype incident

Email Delivery Failure via Mandrill

Ongoing since 07:53 AM UTC, affecting Analytics - Reports.

investigating Nov 03, 2026, 07:53 AM UTC

We are currently experiencing an issue with email delivery across our Mandrill accounts following a security concern raised by Mailchimp. As a result, emails sent through these accounts are currently not being delivered. Our team is actively working with priority to resolve the issue and restore email services. What is impacted? OTP emails New user sign-ups using OTP Email verification Internal emails and automated reports We apologise for the inconvenience.

Started
Nov 03, 2026, 07:53 AM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
Nov 03, 2026, 07:53 AM UTC

Affected components

Analytics - Reports

Update timeline

  1. investigating Nov 03, 2026, 07:53 AM UTC

    We are currently experiencing an issue with email delivery across our Mandrill accounts following a security concern raised by Mailchimp. As a result, emails sent through these accounts are currently not being delivered. Our team is actively working with priority to resolve the issue and restore email services. What is impacted? OTP emails New user sign-ups using OTP Email verification Internal emails and automated reports We apologise for the inconvenience.

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