Resolved after 1 hour 31 minutes, affecting Dashboard and Connector, on October 25, 2026.
This incident is resolved. All API traffic has been served normally since 14:20 UTC. Between 19:01 PDT on October 24 and 07:17 PDT on October 25, a configuration issue caused some session-authenticated requests to fail with 401 Unauthorized. API-key requests were unaffected, no data was affected, and existing sessions remain valid — no action is required.
Affected components
Update timeline
- identified Oct 25, 2026, 02:55 PM UTC
We have restored traffic to normal operation
- monitoring Oct 25, 2026, 04:06 PM UTC
Applying improved monitoring for degraded authentication
- resolved Oct 25, 2026, 04:26 PM UTC
This incident is resolved. All API traffic has been served normally since 14:20 UTC. Between 19:01 PDT on October 24 and 07:17 PDT on October 25, a configuration issue caused some session-authenticated requests to fail with 401 Unauthorized. API-key requests were unaffected, no data was affected, and existing sessions remain valid — no action is required.
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