Quickpay incident

Manage - Service Disruption

Minor Resolved View vendor source →

Quickpay experienced a minor incident on September 21, 2026, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 12:36 PM UTC
Resolved
Sep 24, 2026, 08:22 AM UTC
Duration
2d 19h
Detected by Pingoru
Sep 21, 2026, 12:36 PM UTC

Update timeline

  1. identified Sep 21, 2026, 12:36 PM UTC

    We are currently experiencing issues in our Manage with our Clearhaus integration. Payments are being processed correctly but Manage can give a popup error which can cause the Manager to need a reload to continue. This only affect when trying to view payment details on orders made with Clearhaus..

  2. resolved Sep 24, 2026, 08:22 AM UTC

    This incident has been resolved..