Degraded Performance - Streams, Webhooks, KV Store, REST APIs, Dashboard

Update timeline

1. investigating Mar 17, 2026, 07:11 PM UTC

   We are investigating issues impacting REST APIs including Streams, Webhooks, and KV Store. Users may also have issues accessing their Dashboard page. We will provide updates once we have more information.

2. identified Mar 17, 2026, 08:02 PM UTC

   Our team has identified the issue and we're currently working on restoring services. Currently, the Dashboard, Solana Priority Fee API, and KV REST API have been restored and we are continuing to monitor and resolve impacted services. We will provide an update by 20:30 UTC.

3. identified Mar 17, 2026, 08:38 PM UTC

   Our team is continuing work on restoring impacted services. The following services have been restored: - Customer Dashboard - KV Store REST API - Solana Priority Fee API - SingleFlight Marketplace AddOn APIs We will provide another update regarding remaining impacted services by 21:30 UTC.

4. identified Mar 17, 2026, 08:56 PM UTC

   Our team is continuing work on restoring impacted services. The following services have been restored: - Streams REST API - Webhooks REST API - Customer Dashboard - KV Store REST API - Solana Priority Fee API - SingleFlight Marketplace AddOn APIs We are actively monitoring for stability and we will provide another update regarding remaining impacted services by 21:20 UTC.

5. identified Mar 17, 2026, 09:30 PM UTC

   Most services have fully recovered or in the process of recovering. The faucet is still unavailable to customers. We will provide another update by 22:30 UTC.

6. identified Mar 17, 2026, 10:39 PM UTC

   Our engineering team is actively implementing a fix to recover the faucet page. We will provide another update by 23:30 UTC.

7. identified Mar 17, 2026, 11:21 PM UTC

   Our team has implemented a fix to recover the faucet service. We will continue to monitor performance across all services at this time. We will provide another update by 00:30 UTC.

8. monitoring Mar 18, 2026, 12:01 AM UTC

   All impacted services have been restored. We are monitoring performance to ensure stability and will provide an update upon confirmation or if further action is required within 10 minutes.

9. resolved Mar 18, 2026, 12:12 AM UTC

   This incident has been resolved.