Resolved after 2 hours 41 minutes, on September 12, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Sep 12, 2026, 09:08 PM UTC
We are currently investigating intermittent packet loss in the NRT region. Users may experience 503s/ timeouts.
- identified Sep 12, 2026, 09:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 12, 2026, 10:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2026, 11:50 PM UTC
This incident has been resolved.
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