Quest incident

Disaster Recovery for Identity for Active Directory Impacted

Critical Resolved View vendor source →

Quest experienced a critical incident on December 19, 2025 affecting US Region and EU Region and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 06:55 PM UTC
Resolved
Dec 19, 2025, 08:00 PM UTC
Duration
1h 5m
Detected by Pingoru
Dec 19, 2025, 06:55 PM UTC

Affected components

US RegionEU RegionUK Region

Update timeline

  1. investigating Dec 19, 2025, 06:55 PM UTC

    We are aware of an issue impacting Disaster Recovery for Identity for Active Directory in some regions. An investigation is currently underway and we will report back soon.

  2. resolved Dec 19, 2025, 08:00 PM UTC

    Disaster Recovery for Identity for Active Directory incident has been resolved. We apologies for any inconvenience this may have caused.