Quest incident

Production Incident - On Demand Migration

Critical Resolved View vendor source →

Quest experienced a critical incident on June 25, 2022 affecting US Region and US Region and 1 more component, lasting 5h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2022, 07:42 AM UTC
Resolved
Jun 25, 2022, 01:28 PM UTC
Duration
5h 45m
Detected by Pingoru
Jun 25, 2022, 07:42 AM UTC

Affected components

US RegionUS RegionUS RegionUS Region

Update timeline

  1. investigating Jun 25, 2022, 07:42 AM UTC

    We are aware of a potential issue that may impact some of the On Demand Migration customers in the US region. An investigation is currently underway and we will report back soon.

  2. investigating Jun 25, 2022, 07:47 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 25, 2022, 12:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 25, 2022, 01:28 PM UTC

    There was no impact on running migration tasks.