Quest incident
Production Incident - On Demand Migration for OneDrive
Quest experienced a minor incident on July 1, 2022 affecting US Region, lasting 2d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 01, 2022, 10:17 AM UTC
We are aware of a potential issue that may impact some of the On Demand Migration for OneDrive customers in the US region. An investigation is currently underway and we will report back soon.
- investigating Jul 01, 2022, 02:46 PM UTC
We are continuing to investigate this issue. For any active OneDrive migrations it is recommended to stop long running tasks. After stopping, please select OneDrives that are not completed and add them to a new migration task to run again. 100% completed OneDrive migration tasks do not need further processing and will slow down new migration tasks if resubmitted.
- monitoring Jul 01, 2022, 08:35 PM UTC
We are monitoring the performance of our services. For any active OneDrive migrations it is recommended to stop long running tasks. After stopping, please select OneDrives that are not completed and add them to a new migration task to run again. 100% completed OneDrive migration tasks do not need further processing and will slow down new migration tasks if resubmitted.
- resolved Jul 04, 2022, 12:31 PM UTC
This incident has been resolved.