Quest incident

Production Incident - On Demand Migration for for Microsoft Teams and SharePoint

Notice Resolved View vendor source →

Quest experienced a notice incident on August 23, 2022 affecting UK Region and UK Region, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 07:33 PM UTC
Resolved
Aug 23, 2022, 09:50 PM UTC
Duration
2h 16m
Detected by Pingoru
Aug 23, 2022, 07:33 PM UTC

Affected components

UK RegionUK Region

Update timeline

  1. investigating Aug 23, 2022, 07:33 PM UTC

    We are aware of a potential issue that may impact the content migration for SharePoint and Teams in the UK region. We are working with the cloud service provider during this service interruption. We will continue to update this status as soon as we have further information.

  2. monitoring Aug 23, 2022, 09:32 PM UTC

    The issue impacting SharePoint and Teams content migration in the UK is resolved. There is currently a backlog of work being processed. There are no additional activities required for customers to take at this time.

  3. resolved Aug 23, 2022, 09:50 PM UTC

    The backlog of work is clean. This incident has been resolved.