Quest incident

Production Incident - On Demand Migration for SharePoint - New tasks affected

Minor Resolved View vendor source →

Quest experienced a minor incident on August 25, 2022 affecting US Region, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2022, 02:10 AM UTC
Resolved
Aug 25, 2022, 04:10 AM UTC
Duration
1h 59m
Detected by Pingoru
Aug 25, 2022, 02:10 AM UTC

Affected components

US Region

Update timeline

  1. investigating Aug 25, 2022, 02:10 AM UTC

    We are aware of an issue that may impact the successful starting of new tasks in the ODMSP workload in the US region. The running of existing tasks is currently not impacted. An investigation is currently underway. We apologize for any inconvenience this is causing and will report back soon.

  2. monitoring Aug 25, 2022, 02:50 AM UTC

    The issue impacting the successful starting of new tasks in the ODMSP workload in the US region is resolved. We recommend that customers review their tasks that show no events other than the initial start event. These tasks must be stopped and restarted. We will continue to monitor the state of tasks. We apologize for any inconvenience this issue caused.

  3. resolved Aug 25, 2022, 04:10 AM UTC

    This incident has been resolved.