Quest experienced a minor incident on September 7, 2022 affecting EU Region, lasting 8h 22m. The incident has been resolved; the full update timeline is below.
Affected components
EU Region
Update timeline
- investigating Sep 07, 2022, 11:44 AM UTC
We are aware of a potential issue that may impact some of the On Demand customers accessing their organizations in the EU region. An investigation is currently underway and we will report back soon.
- identified Sep 07, 2022, 12:14 PM UTC
The product is affected by a cloud service disruption in the EU region, and we are already engaged with our Cloud Service Provider. We will continue to update this status as soon as we have further information from our Cloud Service Provider.
- resolved Sep 07, 2022, 08:06 PM UTC
This incident has been resolved.