Quest incident

Investigating On Demand User Authentication

Major Resolved View vendor source →

Quest experienced a major incident on August 17, 2023 affecting US Region and Australia Region and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 12:06 PM UTC
Resolved
Aug 17, 2023, 02:40 PM UTC
Duration
2h 34m
Detected by Pingoru
Aug 17, 2023, 12:06 PM UTC

Affected components

US RegionAustralia RegionCanada RegionEU RegionUK Region

Update timeline

  1. investigating Aug 17, 2023, 12:06 PM UTC

    We are aware there are difficulties logging into On Demand at this time and the issue is under active investigation. Further updates will be posted when available.

  2. resolved Aug 17, 2023, 02:40 PM UTC

    This incident has been resolved.