Resolved after 39 minutes, affecting Help.QuaverEd.com and QuaverEd.com and 1 more, on August 3, 2021.
This incident has been resolved. A required restart to a set of servers resulted in a misconfiguration. That has been corrected and measures have been taken to ensure the correct configuration is applied after future restarts.
Affected components
Update timeline
- identified Aug 03, 2021, 12:19 AM UTC
We are aware of an issue logging into our sites right now. The cause has been identified and we are working to correct the situation.
- resolved Aug 03, 2021, 12:58 AM UTC
This incident has been resolved. A required restart to a set of servers resulted in a misconfiguration. That has been corrected and measures have been taken to ensure the correct configuration is applied after future restarts.
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