Resolved after 1 hour 48 minutes, affecting QuaverEd Products, on November 4, 2024.
There was a disruptive slowdown on the QuaverEd site. Our estimates show we had approximately an 80% drop in functionality/usability between the times of 9:43am and 10:14am
Affected components
Update timeline
- investigating Nov 04, 2024, 04:23 PM UTC
We are experiencing technical issues affecting our product’s usability. Our team is working swiftly to resolve the issue. We apologize for the disruption and appreciate your patience. Please check back for updates.
- identified Nov 04, 2024, 04:25 PM UTC
The issue has been identified, and we are implementing a fix.
- monitoring Nov 04, 2024, 04:39 PM UTC
A fix has been implemented, and the products are stable. We will continue to monitor the issue.
- resolved Nov 04, 2024, 06:12 PM UTC
This incident has been resolved.
- postmortem Nov 04, 2024, 06:12 PM UTC
There was a disruptive slowdown on the QuaverEd site. Our estimates show we had approximately an 80% drop in functionality/usability between the times of 9:43am and 10:14am
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