Quarterhorse Technology Outage History
Quarterhorse Technology is up right nowPingoru has recorded 21 incidents for Quarterhorse Technology: 4 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 51 of 720 (7%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 524 (0%) |
Incidents, newest first
Major June 12, 2026 SSL Renewal 7m QTICloud VPN
Started Jun 12, 2026, 07:43 PM UTC· resolved Jun 12, 2026, 07:51 PM UTC
- investigating Jun 12, 2026, 07:43 PM UTC
We are investigating an issue with the user VPN for .qticloud.com
- investigating Jun 12, 2026, 07:44 PM UTC
users may have issues resolving their qticloud.com site
- resolved Jun 12, 2026, 07:51 PM UTC
VPN appliance has recovered and operating normally.
Critical June 6, 2026 QTI Cloud - Outage 2d 2h QTICoud Datacenter ISP
Started Jun 06, 2026, 11:20 AM UTC· resolved Jun 08, 2026, 01:49 PM UTC
- investigating Jun 06, 2026, 11:20 AM UTC
We are investigating an issue with QTICloud. A remote technician has been dispatched to address the issue.
- investigating Jun 06, 2026, 02:16 PM UTC
our teams continue to investigate the issue
- investigating Jun 06, 2026, 03:49 PM UTC
our teams continue to investigate the issue
- identified Jun 06, 2026, 04:17 PM UTC
the issue was identified and a temporary workaround has been implemented. there will be maintenance at 11pm EST tonight to complete the resolution to this matter.
- monitoring Jun 07, 2026, 04:01 PM UTC
Maintenance completed overnight, and production services are back in operation. Teams will continue to monitor for 24 hours
- resolved Jun 08, 2026, 01:49 PM UTC
Our monitoring of the outage is complete, and operations have returned to normal
Critical March 16, 2026 Datacenter ISP Outage 6h 3m QTICoud Datacenter ISP
Started Mar 16, 2026, 08:12 PM UTC· resolved Mar 17, 2026, 02:16 AM UTC
- investigating Mar 16, 2026, 08:12 PM UTC
Investigating an ISP outage at Datacenter
- investigating Mar 16, 2026, 08:18 PM UTC
Our datacenter team has been alerted to outage to QTICloud resources. We are working with them to isolate the issue and resolve all issues.
- identified Mar 16, 2026, 08:46 PM UTC
Datacenter team has identified issues, and have restarted effected equipment
- monitoring Mar 16, 2026, 08:48 PM UTC
firmware was updated on equipment. we will monitor the situation
- monitoring Mar 16, 2026, 09:41 PM UTC
We have noticed that this problem is persisting to users with Verizon and Optimum service at their locations. We will continue to monitor as our operations have returned to normal.
- monitoring Mar 16, 2026, 10:38 PM UTC
Testing has shown that Verizon is now correctly routing traffic.
- resolved Mar 17, 2026, 02:16 AM UTC
At this time this incident is resolved. If you or anyone on your team experiences issues, please email [email protected]
Major February 19, 2026 VPN Outage 3h 9m QTICloud VPN
Started Feb 19, 2026, 07:15 PM UTC· resolved Feb 19, 2026, 10:24 PM UTC
- investigating Feb 19, 2026, 07:15 PM UTC
We are currently investigating this issue.
- identified Feb 19, 2026, 07:23 PM UTC
We've identified the issue with the VPN appliance and are applying fixes at the vendors request
- monitoring Feb 19, 2026, 07:50 PM UTC
Patches have been applied and we will continue to monitor the VPN appliance for stability
- resolved Feb 19, 2026, 10:24 PM UTC
Stability has been observed and we are marking this incident as resolved
Minor August 19, 2025 QTICloud Performance 184d 7h QTICoud Datacenter ISP, QTICloud VPN
Started Aug 19, 2025, 11:47 AM UTC· resolved Feb 19, 2026, 07:14 PM UTC
- investigating Aug 19, 2025, 11:47 AM UTC
We are investigating an issue where some logins may be unavailable or performance of virtual desktops are not as expected
- investigating Aug 19, 2025, 11:48 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 19, 2025, 12:33 PM UTC
We identified the issue and operations are quickly returning to normal. We'll continue to monitor
- identified Aug 19, 2025, 02:17 PM UTC
Another issue regarding bandwidth has been identified, and a resolution is being implemented
- identified Aug 19, 2025, 02:25 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 19, 2026, 07:14 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 19, 2026, 07:14 PM UTC
This incident has been resolved.
Minor June 13, 2025 Certificate Expiration 3h 23m QTICloud VPN
Started Jun 13, 2025, 10:27 PM UTC· resolved Jun 14, 2025, 01:51 AM UTC
- identified Jun 13, 2025, 10:27 PM UTC
Our VPN certificate has expired. We are coordinating with the correct vendors to have this reissued ASAP. Please be patient as this is renewed. Data is secured and monitored. No incident at this time. Users can click advanced on the webpage and approve to bypass the error without risk until service is restored.
- identified Jun 14, 2025, 01:24 AM UTC
Teams are applying renewed certificate. Possible disconnection of any sessions that are active
- identified Jun 14, 2025, 01:29 AM UTC
Certificates have been renewed by vendor. this will be completed by VPN reboot, happening shortly
- resolved Jun 14, 2025, 01:51 AM UTC
Certificate renewal is complet. Operating at normal status
Minor May 19, 2025 WAN instability 22h QTICoud Datacenter ISP
Started May 19, 2025, 05:16 PM UTC· resolved May 20, 2025, 03:17 PM UTC
- investigating May 19, 2025, 05:16 PM UTC
We are currently investigating this issue.
- identified May 19, 2025, 07:21 PM UTC
Our datacenter has confirmed that three geographically dispersed carrier outages occurred today within their Northeast region due to fiber cuts. Service has been restored on one of the three and they are closely monitoring repair efforts by carriers. Connectivity between their datacenters in the Northeast, including dedicated ICX connections, - including Polk, Tek Park, Valley Forge and Baltimore - are still experiencing high latency communicating to data centers outside the region as traffic is being routed around those connections.
- resolved May 20, 2025, 03:17 PM UTC
Our datacenter has received a final update from Lumen regarding the multiple circuit failures impacting the Northeast region. The circuit has been repaired, a fiber fault in Bolivar, PA impacted client services. Lumen Field Operations repaired the affected fiber, restoring services to a stable state. Datacenter Engineers have confirmed all circuit connectivity has restored and Lumen Network Operations now reports this service impact as resolved.
Notice May 16, 2025 QTICloud Outage 11m
Started May 16, 2025, 09:58 PM UTC· resolved May 16, 2025, 10:10 PM UTC
- investigating May 16, 2025, 09:58 PM UTC
We are investigating an issue with QTICloud where VPN service is down.
- investigating May 16, 2025, 10:09 PM UTC
We are continuing to investigate this issue.
- resolved May 16, 2025, 10:10 PM UTC
routing issue with HA event on firewalls. service restored
Major January 24, 2025 VPN Maintenance - Continuing 22m QTICloud VPN
Started Jan 24, 2025, 06:02 AM UTC· resolved Jan 24, 2025, 06:25 AM UTC
- investigating Jan 24, 2025, 06:02 AM UTC
we are continuing our maintenance window for an additional hour as vendor support resolves an issue.
- resolved Jan 24, 2025, 06:25 AM UTC
our maintenance window has resolved. normal production has resumed.