Quarterhorse Technology Outage History

Quarterhorse Technology is up right now

Quarterhorse Technology had 9 outages in the last 2 years totaling 4459h 50m of downtime — averaging 0.4 incidents per month.

There were 9 Quarterhorse Technology outages since July 9, 2024 totaling 4459h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.iqti.com

Critical March 16, 2026

Datacenter ISP Outage

Detected by Pingoru
Mar 16, 2026, 08:12 PM UTC
Resolved
Mar 17, 2026, 02:16 AM UTC
Duration
6h 3m
Affected: QTICoud Datacenter ISP
Timeline · 7 updates
  1. investigating Mar 16, 2026, 08:12 PM UTC

    Investigating an ISP outage at Datacenter

  2. investigating Mar 16, 2026, 08:18 PM UTC

    Our datacenter team has been alerted to outage to QTICloud resources. We are working with them to isolate the issue and resolve all issues.

  3. identified Mar 16, 2026, 08:46 PM UTC

    Datacenter team has identified issues, and have restarted effected equipment

  4. monitoring Mar 16, 2026, 08:48 PM UTC

    firmware was updated on equipment. we will monitor the situation

  5. monitoring Mar 16, 2026, 09:41 PM UTC

    We have noticed that this problem is persisting to users with Verizon and Optimum service at their locations. We will continue to monitor as our operations have returned to normal.

  6. monitoring Mar 16, 2026, 10:38 PM UTC

    Testing has shown that Verizon is now correctly routing traffic.

  7. resolved Mar 17, 2026, 02:16 AM UTC

    At this time this incident is resolved. If you or anyone on your team experiences issues, please email [email protected]

Read the full incident report →

Major February 19, 2026

VPN Outage

Detected by Pingoru
Feb 19, 2026, 07:15 PM UTC
Resolved
Feb 19, 2026, 10:24 PM UTC
Duration
3h 9m
Affected: QTICloud VPN
Timeline · 4 updates
  1. investigating Feb 19, 2026, 07:15 PM UTC

    We are currently investigating this issue.

  2. identified Feb 19, 2026, 07:23 PM UTC

    We've identified the issue with the VPN appliance and are applying fixes at the vendors request

  3. monitoring Feb 19, 2026, 07:50 PM UTC

    Patches have been applied and we will continue to monitor the VPN appliance for stability

  4. resolved Feb 19, 2026, 10:24 PM UTC

    Stability has been observed and we are marking this incident as resolved

Read the full incident report →

Minor August 19, 2025

QTICloud Performance

Detected by Pingoru
Aug 19, 2025, 11:47 AM UTC
Resolved
Feb 19, 2026, 07:14 PM UTC
Duration
184d 7h
Affected: QTICoud Datacenter ISPQTICloud VPN
Timeline · 7 updates
  1. investigating Aug 19, 2025, 11:47 AM UTC

    We are investigating an issue where some logins may be unavailable or performance of virtual desktops are not as expected

  2. investigating Aug 19, 2025, 11:48 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 19, 2025, 12:33 PM UTC

    We identified the issue and operations are quickly returning to normal. We'll continue to monitor

  4. identified Aug 19, 2025, 02:17 PM UTC

    Another issue regarding bandwidth has been identified, and a resolution is being implemented

  5. identified Aug 19, 2025, 02:25 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Feb 19, 2026, 07:14 PM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Feb 19, 2026, 07:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 13, 2025

Certificate Expiration

Detected by Pingoru
Jun 13, 2025, 10:27 PM UTC
Resolved
Jun 14, 2025, 01:51 AM UTC
Duration
3h 23m
Affected: QTICloud VPN
Timeline · 4 updates
  1. identified Jun 13, 2025, 10:27 PM UTC

    Our VPN certificate has expired. We are coordinating with the correct vendors to have this reissued ASAP. Please be patient as this is renewed. Data is secured and monitored. No incident at this time. Users can click advanced on the webpage and approve to bypass the error without risk until service is restored.

  2. identified Jun 14, 2025, 01:24 AM UTC

    Teams are applying renewed certificate. Possible disconnection of any sessions that are active

  3. identified Jun 14, 2025, 01:29 AM UTC

    Certificates have been renewed by vendor. this will be completed by VPN reboot, happening shortly

  4. resolved Jun 14, 2025, 01:51 AM UTC

    Certificate renewal is complet. Operating at normal status

Read the full incident report →

Minor May 19, 2025

WAN instability

Detected by Pingoru
May 19, 2025, 05:16 PM UTC
Resolved
May 20, 2025, 03:17 PM UTC
Duration
22h
Affected: QTICoud Datacenter ISP
Timeline · 3 updates
  1. investigating May 19, 2025, 05:16 PM UTC

    We are currently investigating this issue.

  2. identified May 19, 2025, 07:21 PM UTC

    Our datacenter has confirmed that three geographically dispersed carrier outages occurred today within their Northeast region due to fiber cuts. Service has been restored on one of the three and they are closely monitoring repair efforts by carriers. Connectivity between their datacenters in the Northeast, including dedicated ICX connections, - including Polk, Tek Park, Valley Forge and Baltimore - are still experiencing high latency communicating to data centers outside the region as traffic is being routed around those connections.

  3. resolved May 20, 2025, 03:17 PM UTC

    Our datacenter has received a final update from Lumen regarding the multiple circuit failures impacting the Northeast region. The circuit has been repaired, a fiber fault in Bolivar, PA impacted client services. Lumen Field Operations repaired the affected fiber, restoring services to a stable state. Datacenter Engineers have confirmed all circuit connectivity has restored and Lumen Network Operations now reports this service impact as resolved.

Read the full incident report →

Notice May 16, 2025

QTICloud Outage

Detected by Pingoru
May 16, 2025, 09:58 PM UTC
Resolved
May 16, 2025, 10:10 PM UTC
Duration
11m
Timeline · 3 updates
  1. investigating May 16, 2025, 09:58 PM UTC

    We are investigating an issue with QTICloud where VPN service is down.

  2. investigating May 16, 2025, 10:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 16, 2025, 10:10 PM UTC

    routing issue with HA event on firewalls. service restored

Read the full incident report →

Major January 24, 2025

VPN Maintenance - Continuing

Detected by Pingoru
Jan 24, 2025, 06:02 AM UTC
Resolved
Jan 24, 2025, 06:25 AM UTC
Duration
22m
Affected: QTICloud VPN
Timeline · 2 updates
  1. investigating Jan 24, 2025, 06:02 AM UTC

    we are continuing our maintenance window for an additional hour as vendor support resolves an issue.

  2. resolved Jan 24, 2025, 06:25 AM UTC

    our maintenance window has resolved. normal production has resumed.

Read the full incident report →

Major July 19, 2024

VPN Offline

Detected by Pingoru
Jul 19, 2024, 03:04 PM UTC
Resolved
Jul 19, 2024, 03:19 PM UTC
Duration
15m
Affected: QTICloud VPN
Timeline · 2 updates
  1. investigating Jul 19, 2024, 03:04 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 19, 2024, 03:19 PM UTC

    A resource in QTICloud went offline. our automation systems, and team quickly moved these offline resources to additional hardware. Services have been restored.

Read the full incident report →

Major July 9, 2024

Phone Outage

Detected by Pingoru
Jul 09, 2024, 03:11 PM UTC
Resolved
Jul 09, 2024, 04:07 PM UTC
Duration
55m
Affected: Help Desk
Timeline · 2 updates
  1. investigating Jul 09, 2024, 03:11 PM UTC

    We are currently experiencing an outage with our phone system. Please contact support by emailing [email protected].

  2. resolved Jul 09, 2024, 04:07 PM UTC

    This incident has been resolved.

Read the full incident report →