Quarterhorse Technology experienced a minor incident on June 13, 2025 affecting QTICloud VPN, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
QTICloud VPN
Update timeline
- identified Jun 13, 2025, 10:27 PM UTC
Our VPN certificate has expired. We are coordinating with the correct vendors to have this reissued ASAP. Please be patient as this is renewed. Data is secured and monitored. No incident at this time. Users can click advanced on the webpage and approve to bypass the error without risk until service is restored.
- identified Jun 14, 2025, 01:24 AM UTC
Teams are applying renewed certificate. Possible disconnection of any sessions that are active
- identified Jun 14, 2025, 01:29 AM UTC
Certificates have been renewed by vendor. this will be completed by VPN reboot, happening shortly
- resolved Jun 14, 2025, 01:51 AM UTC
Certificate renewal is complet. Operating at normal status