QNAP Systems incident

myQNAPcloud Service Notice

Resolved after 2 hours 20 minutes, affecting myQNAPcloud website, on January 15, 2026.

investigating Jan 15, 2026, 01:48 AM UTC

We are currently investigating an issue where some users may experience connection timeouts when accessing the myQNAPcloud service. The service is not fully unavailable.

Started: Jan 15, 2026, 01:48 AM UTC
Resolved: Jan 15, 2026, 04:08 AM UTC
Duration: 2h 20m
Detected by Pingoru: Jan 15, 2026, 01:48 AM UTC

Affected components

myQNAPcloud website

Update timeline

investigating Jan 15, 2026, 01:48 AM UTC

We are currently investigating an issue where some users may experience connection timeouts when accessing the myQNAPcloud service. The service is not fully unavailable.

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