Puzzel incident

Puzzel Incident Notification

Minor Resolved View vendor source →

Puzzel experienced a minor incident on October 11, 2026 affecting Products and Products (Contact Centre), lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2026, 10:58 AM UTC
Resolved
Oct 11, 2026, 11:31 AM UTC
Duration
33m
Detected by Pingoru
Oct 11, 2026, 10:58 AM UTC

Affected components

ProductsProducts (Contact Centre)

Update timeline

  1. investigating Oct 11, 2026, 10:58 AM UTC

    We are investigating and seeking to resolve an incident which may be affecting Chatbot services. Customers may experience that chatbots are not connecting. Our Operations team are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.