PushPay incident

Access to Some Parts of the Pushpay Admin Portal Unavailable

Notice Resolved View vendor source →

PushPay experienced a notice incident on January 28, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2020, 08:00 PM UTC
Resolved
Jan 28, 2020, 08:00 PM UTC
Duration
Detected by Pingoru
Jan 28, 2020, 08:00 PM UTC

Update timeline

  1. resolved Jan 30, 2020, 09:57 PM UTC

    On Tuesday, January 28, we identified an issue that impacted certain areas of the Pushpay administrator portal and giving experience. From 11:55AM to 1:05PM PST, Admins and givers could have been unable to access certain screens. Our engineers urgently investigated and were able to resolve the issue. We apologize for any inconvenience this may have caused.