PushPay incident

Web Giving and API Issues

Notice Resolved View vendor source →

PushPay experienced a notice incident on October 6, 2021 affecting API and Giving Experiences, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2021, 01:34 AM UTC
Resolved
Oct 06, 2021, 01:34 AM UTC
Duration
Detected by Pingoru
Oct 06, 2021, 01:34 AM UTC

Affected components

APIGiving Experiences

Update timeline

  1. resolved Oct 06, 2021, 02:39 AM UTC

    At 6:21pm PT a deployment resulted in issues with our web giving platform and API, affecting users’ ability to contribute through the browser experience and our API. Our engineers restored service at 6:34pm PT by reverting the change. We understand the disruption this may have caused and sincerely apologize for any inconvenience.