PushPay incident

Payment Timeout Errors

Notice Resolved View vendor source →

PushPay experienced a notice incident on January 31, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 12:39 AM UTC
Resolved
Jan 30, 2024, 10:00 PM UTC
Duration
—
Detected by Pingoru
Jan 31, 2024, 12:39 AM UTC

Update timeline

  1. resolved Jan 31, 2024, 12:39 AM UTC

    Between 1:43-2:11p PT, donors may have received timeout errors when attempting to submit a payment or update a payment method. The issue has been fully resolved and donors are no longer receiving errors.