Purse.io incident

site down

Resolved after 1 day 11 hours, affecting BTC Withdraws and BCH Withdraws, on July 25, 2023.

monitoring Jul 25, 2023, 08:55 PM UTC

We are continuing to experience intermittent outages. if the site appears to be down (infinite loading indicator), then please try again in a few minutes. if the problem persists please contact support.

Started
Jul 25, 2023, 05:48 PM UTC
Resolved
Jul 27, 2023, 05:33 AM UTC
Duration
1d 11h
Detected by Pingoru
Jul 25, 2023, 05:48 PM UTC

Affected components

BTC WithdrawsBCH Withdraws

Update timeline

  1. investigating Jul 25, 2023, 05:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 25, 2023, 05:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 25, 2023, 05:51 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jul 25, 2023, 08:55 PM UTC

    We are continuing to experience intermittent outages. if the site appears to be down (infinite loading indicator), then please try again in a few minutes. if the problem persists please contact support.

  5. resolved Jul 27, 2023, 05:33 AM UTC

    This incident has been resolved.

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