Purse incident

Purse - Payment API v2 - Delayed notifications

Minor Resolved View vendor source →

Purse experienced a minor incident on August 26, 2026 affecting APIs and Payment API v1 and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 03:45 PM UTC
Resolved
Aug 26, 2026, 07:04 PM UTC
Duration
3h 19m
Detected by Pingoru
Aug 26, 2026, 03:45 PM UTC

Affected components

APIsPayment API v1Payment API v2

Update timeline

  1. investigating Aug 26, 2026, 06:02 PM UTC

    Since 15:45 UTC, we have been observing increased latency in Payment API v2 notifications. As a result, customers are being notified with some delay. We have deployed a fix and the lag is now decreasing. We continue to monitor the system.

  2. resolved Aug 26, 2026, 07:04 PM UTC

    The lag has fully recovered. Our team continues to monitor the service.