Purse incident

Purse - Incident - Transactions not visible in dashboard

Minor Resolved View vendor source →

Purse experienced a minor incident on May 14, 2026 affecting Dashboard, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 06:32 AM UTC
Resolved
May 14, 2026, 12:00 PM UTC
Duration
5h 28m
Detected by Pingoru
May 14, 2026, 06:32 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating May 14, 2026, 07:02 AM UTC

    Purse is experiencing a service degradation. Sessions and transactions are not propagated to Purse dashboard since 08h32 CEST. We do not observe any impact on our transaction systems. The cause of this issue is an incident on kafka clusters at Aiven

  2. resolved May 14, 2026, 12:00 PM UTC

    Incident is closed. Dashboard is now fully usable.