Purse experienced a minor incident on September 9, 2026 affecting APIs and Payment API v1 and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2026, 04:02 PM UTC
Purse is experiencing a service degradation. Some services may be impacted. We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly
- monitoring Sep 09, 2026, 04:20 PM UTC
Transactional services are restored and are processing normally. Payments made during the incident are complete but are not yet visible in the dashboard. This is a display delay only; funds and transaction outcomes are unaffected. We are backfilling dashboard data and will confirm when complete.
- monitoring Sep 09, 2026, 05:57 PM UTC
Transactional services are restored and are processing normally. Payments made between 17h49 CET and 19h50 CET on 09/09/2026 are complete but not yet visible in the dashboard; everything outside that window displays correctly. This is a display delay only — funds and transaction outcomes are unaffected. We are backfilling the missing records and will confirm when the window is fully restored.
- resolved Sep 09, 2026, 07:37 PM UTC
Transactional services are restored and are processing normally. All Payments are now visible on the dashboard. Our team continues to monitor the service.