Resolved after 1 day 18 hours, on November 22, 2021.
We implemented a fix and currently monitoring the result..
Update timeline
- identified Nov 22, 2021, 02:13 AM UTC
We are continuing to work on a fix for this incident. Some users set schedules may not be running. Users are still able to manually control devices through mobile apps..
- monitoring Nov 22, 2021, 06:42 PM UTC
We implemented a fix and currently monitoring the result..
- resolved Nov 23, 2021, 09:13 PM UTC
Issues with schedules have been resolved..
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