Pura incident

Issue with Schedules

Resolved after 1 day 18 hours, on November 22, 2021.

monitoring Nov 22, 2021, 06:42 PM UTC

We implemented a fix and currently monitoring the result..

Started
Nov 22, 2021, 02:13 AM UTC
Resolved
Nov 23, 2021, 09:13 PM UTC
Duration
1d 18h
Detected by Pingoru
Nov 22, 2021, 02:13 AM UTC

Update timeline

  1. identified Nov 22, 2021, 02:13 AM UTC

    We are continuing to work on a fix for this incident. Some users set schedules may not be running. Users are still able to manually control devices through mobile apps..

  2. monitoring Nov 22, 2021, 06:42 PM UTC

    We implemented a fix and currently monitoring the result..

  3. resolved Nov 23, 2021, 09:13 PM UTC

    Issues with schedules have been resolved..

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