PubWise incident

Demand Data Processing Interruption

Resolved after 20 hours 43 minutes, affecting Demand Ingest, on June 24, 2020.

resolved Jun 25, 2020, 03:33 PM UTC

This has been resolved and data processing has resumed. Demand data should update over the next 30 minutes.

Started
Jun 24, 2020, 06:49 PM UTC
Resolved
Jun 25, 2020, 03:33 PM UTC
Duration
20h 43m
Detected by Pingoru
Jun 24, 2020, 06:49 PM UTC

Affected components

Demand Ingest

Update timeline

  1. identified Jun 24, 2020, 06:49 PM UTC

    A planned update has caused an interruption in service. No data has been lost. Data processing will resume when the update has completed.

  2. identified Jun 24, 2020, 06:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 25, 2020, 01:34 PM UTC

    We are monitoring the fix. Data processing will begin soon.

  4. resolved Jun 25, 2020, 03:33 PM UTC

    This has been resolved and data processing has resumed. Demand data should update over the next 30 minutes.

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