Public Cloud incident
[EU-WEST-PAR][Storage] - Object storage incident notification
Public Cloud experienced a minor incident on August 4, 2026 affecting EU-WEST-PAR-A and EU-WEST-PAR-B and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2026, 02:08 PM UTC
We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in the region EU-WEST-PAR. Here are some supplementary details : Start time : 03/08/2026 18:00 UTC Impacted Service(s) : All requests are experiencing degraded performance Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- monitoring Aug 04, 2026, 02:43 PM UTC
Service has been fully restored since 04/08/2026 13:51 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 03/08/2026 18:00 UTC Impacted Service(s) : All requests are experiencing degraded performance Customers Impact : Customers are experiencing unusually high response times for GET and PUT requests, as well as increased Time to First Byte (TTFB). We apologize for any inconvenience caused and appreciate your understanding.
- resolved Aug 05, 2026, 03:26 PM UTC
We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 03/08/2026 18:00 UTC End time : 04/08/2026 13:51 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.