Proxyrack incident

MegaProxy Rotating service issue

Critical Resolved View vendor source →

Proxyrack experienced a critical incident on April 7, 2020 affecting Unmetered Residential, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2020, 04:34 PM UTC
Resolved
Apr 07, 2020, 05:53 PM UTC
Duration
1h 19m
Detected by Pingoru
Apr 07, 2020, 04:34 PM UTC

Affected components

Unmetered Residential

Update timeline

  1. investigating Apr 07, 2020, 04:34 PM UTC

    We are currently investigating the issue

  2. investigating Apr 07, 2020, 05:11 PM UTC

    Our datacenter has identified a PSU failure in our main load balancer and is working on replacing it

  3. monitoring Apr 07, 2020, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Apr 07, 2020, 05:53 PM UTC

    This incident has been resolved.