Proxyrack incident

Megaproxy - PDU power issue in datacenter

Minor Resolved View vendor source →

Proxyrack experienced a minor incident on April 16, 2020 affecting Unmetered Residential, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2020, 03:47 PM UTC
Resolved
Apr 16, 2020, 04:19 PM UTC
Duration
31m
Detected by Pingoru
Apr 16, 2020, 03:47 PM UTC

Affected components

Unmetered Residential

Update timeline

  1. identified Apr 16, 2020, 03:47 PM UTC

    There is an issue with the power delivery unit in our hosted datacenter. We expect them to resolve this within the next 20 minutes. This is affecting some of our servers can is increasing latency on requests.

  2. monitoring Apr 16, 2020, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Apr 16, 2020, 04:19 PM UTC

    This incident has been resolved.