Proxyrack incident

Premium Residential - Issue processing requests

Critical Resolved View vendor source →

Proxyrack experienced a critical incident on May 14, 2021 affecting Premium Residential, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2021, 07:31 AM UTC
Resolved
May 14, 2021, 09:33 AM UTC
Duration
2h 1m
Detected by Pingoru
May 14, 2021, 07:31 AM UTC

Affected components

Premium Residential

Update timeline

  1. investigating May 14, 2021, 07:31 AM UTC

    We are currently investigating this issue.

  2. identified May 14, 2021, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2021, 07:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2021, 09:33 AM UTC

    This incident has been resolved.