Proxyrack experienced a notice incident on April 27, 2022 affecting Premium Residential and Private Residential, lasting 12h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 27, 2022, 10:04 AM UTC
There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.
- resolved Apr 27, 2022, 10:12 PM UTC
This incident has been resolved.