Proton incident
Partial unreachability due to fiber failures between continental Europe and the Nordic countries
Resolved on November 21, 2024.
Apologies for the delay in updating the status. The issue has now been resolved. Root cause was multiple simultaneous fiber failures somewhere in Nordic/Baltic region. It randomly impacted some users if their connection happened to traverse the impacted routes. As you might have seen on the news, fiber lines in the Baltics have been going down for unexplained reasons lately, and more issues cropped up tonight. We removed the problematic sites and networks to reroute traffic, but it took a bit longer than usual as we had some issues accessing some of our equipment in that region.
Update timeline
- resolved Nov 22, 2024, 01:24 AM UTC
Apologies for the delay in updating the status. The issue has now been resolved. Root cause was multiple simultaneous fiber failures somewhere in Nordic/Baltic region. It randomly impacted some users if their connection happened to traverse the impacted routes. As you might have seen on the news, fiber lines in the Baltics have been going down for unexplained reasons lately, and more issues cropped up tonight. We removed the problematic sites and networks to reroute traffic, but it took a bit longer than usual as we had some issues accessing some of our equipment in that region.
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