Protime incident

General performance issues

Minor Resolved View vendor source →

Protime experienced a minor incident on June 2, 2025 affecting ProTime and myProtime and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 05:32 AM UTC
Resolved
Jun 02, 2025, 06:56 AM UTC
Duration
1h 24m
Detected by Pingoru
Jun 02, 2025, 05:32 AM UTC

Affected components

ProTimemyProtimeProTeamExportImportYeartoolProNetProMobileProVisitUserProvisioning

Update timeline

  1. investigating Jan 30, 2026, 02:56 PM UTC

    myProtime and Protime Premium show performance issues on June 02, 2025 for about 1.5 hours. This was caused by a high load of usage of our services, and has been solved by splitting traffic between our datacenters.

  2. resolved Jan 30, 2026, 02:56 PM UTC

    This incident has been resolved.