Ongoing since 07:50 PM UTC, affecting ProSuite Business Partner Integrations and ProSuite Business Partner Integrations (ProSuite Business Partner Integrations — APIC TCOL Tax Certificates).
Hello, We are currently experiencing an issue when ordering Tax Certificates through ProSuite. An error message is displayed and the 'Open File' button is not operational, however orders are being processed. You can find your Tax Certificate when logging in to TCOL and navigating to Purchase History. Thank you for your patience.
Affected components
Update timeline
- investigating Feb 27, 2026, 07:50 PM UTC
Hello, We are currently experiencing an issue when ordering Tax Certificates through ProSuite. An error message is displayed and the 'Open File' button is not operational, however orders are being processed. You can find your Tax Certificate when logging in to TCOL and navigating to Purchase History. Thank you for your patience.
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