ProPay incident

ACH Payment transactions for July 9 delayed in debiting payers' bank accounts for US ProPay Direct merchants

Notice Resolved View vendor source →

ProPay experienced a notice incident on July 10, 2025 affecting Direct Credit Card and ACH Processing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 10:28 PM UTC
Resolved
Jul 10, 2025, 10:28 PM UTC
Duration
—
Detected by Pingoru
Jul 10, 2025, 10:28 PM UTC

Affected components

Direct Credit Card and ACH Processing

Update timeline

  1. resolved Jul 10, 2025, 10:28 PM UTC

    ACH Payment transactions were delayed in submission to NACHA for 7/9/2025 for US ProPay Direct merchants. This effect of this delay is that some ACH payments made to ProPay merchants 7/8 and 7/9 were not debited from payer's bank accounts today, and will be debited tomorrow. Merchants were already funded for the proceeds of the ACH Payment transaction activity, but may receive inquiries from payers whose funds were not debited as expected.