ProPay experienced a notice incident on December 27, 2025 affecting Direct Credit Card and ACH Processing and Bank Transfers, lasting 7h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Credit Card and ACH ProcessingBank Transfers
Update timeline
- investigating Dec 27, 2025, 05:49 PM UTC
We are aware of an issue of delayed funding for some merchants. Our teams working to identify and resolve the issue as quickly as possible.
- resolved Dec 28, 2025, 12:52 AM UTC
This incident has been resolved.