ProPay incident

ProPay Reports Issue - Sweep Reports

Notice Resolved View vendor source →
Started
Feb 13, 2026, 01:46 AM UTC
Resolved
Feb 13, 2026, 04:13 AM UTC
Duration
2h 26m
Detected by Pingoru
Feb 13, 2026, 01:46 AM UTC

Affected components

xfer.propay.com - SFTP Reports

Update timeline

  1. investigating Feb 13, 2026, 01:46 AM UTC

    We are aware of an issue affecting the delivery of some ProPay Sweep (Deposit Detail) Reports, which started with sweep bank deposit processes after 4am mountain time today. The bank deposit processes were successful, but the reports were not produced and delivered. Our teams are working to correct the issue and deliver the delayed reports.

  2. identified Feb 13, 2026, 02:55 AM UTC

    Our teams have corrected the underlying issue and are working on the needed changes to deliver the missing reports.

  3. monitoring Feb 13, 2026, 04:02 AM UTC

    Delayed reports are now delivering.

  4. resolved Feb 13, 2026, 04:13 AM UTC

    Reports should be delivered now. Please contact Partner Support for any remaining missing reports.

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