ProPay experienced a notice incident on February 13, 2026 affecting xfer.propay.com - SFTP Reports, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 13, 2026, 01:46 AM UTC
We are aware of an issue affecting the delivery of some ProPay Sweep (Deposit Detail) Reports, which started with sweep bank deposit processes after 4am mountain time today. The bank deposit processes were successful, but the reports were not produced and delivered. Our teams are working to correct the issue and deliver the delayed reports.
- identified Feb 13, 2026, 02:55 AM UTC
Our teams have corrected the underlying issue and are working on the needed changes to deliver the missing reports.
- monitoring Feb 13, 2026, 04:02 AM UTC
Delayed reports are now delivering.
- resolved Feb 13, 2026, 04:13 AM UTC
Reports should be delivered now. Please contact Partner Support for any remaining missing reports.