Project44 incident

Truckload Visibility Service Disruption – North America

Minor Resolved View vendor source →

Project44 experienced a minor incident on September 19, 2025 affecting Tracking API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 05:53 PM UTC
Resolved
Sep 19, 2025, 06:57 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 19, 2025, 05:53 PM UTC

Affected components

Tracking API

Update timeline

  1. investigating Sep 19, 2025, 05:53 PM UTC

    Dear Valued Customer, We are currently experiencing an issue affecting our Truckload Visibility service in the North America production environment. As a result, customers may face difficulties accessing real-time truckload visibility. Our engineering team is actively investigating the root cause and working diligently to restore full functionality as quickly as possible. Best Regards Customer Support project44

  2. resolved Sep 19, 2025, 06:57 PM UTC

    Dear Valued Customer, We are pleased to inform you that the issue affecting our Truckload Visibility service in the North America production environment has been fully resolved. All services are now functioning as expected. We sincerely appreciate your patience and understanding while we worked to restore services. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards, Customer Support project44