Project44 incident
LTL - Rating, tracking and dispatching services minor disruption
Project44 experienced a notice incident on September 26, 2025 affecting Dispatch API and Rating API, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 26, 2025, 07:01 PM UTC
Dear Valued Customer, We had experienced a minor disruption with the LTL Rating and Dispatch Service, which was created errors when attempting to retrieve rates and quotes. As of now our engineering team has confirmed that the issue has been resolved, and the service is now functioning as expected. If you continue to experience any issues, please do not hesitate to reach out to us at [email protected] Thank you for your patience and understanding. Best Regards Customer Support
- resolved Sep 26, 2025, 09:36 PM UTC
Dear Valued Customer, The issue has been completely resolved and all services are now functioning as expected. We sincerely appreciate your patience and understanding while we worked to restore services. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards Customer Support