Products Up incident

Performance Issues

Minor Resolved View vendor source →

Products Up experienced a minor incident on August 29, 2024 affecting Productsup Platform, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 03:09 PM UTC
Resolved
Aug 29, 2024, 03:48 PM UTC
Duration
38m
Detected by Pingoru
Aug 29, 2024, 03:09 PM UTC

Affected components

Productsup Platform

Update timeline

  1. investigating Aug 29, 2024, 03:09 PM UTC

    We're seeing slow responses for the Platform user interface. Data Processing is not affected. We are currently investigating the issue. Sorry for the inconvenience.

  2. monitoring Aug 29, 2024, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 29, 2024, 03:48 PM UTC

    This incident has been resolved.