Products Up incident

Platform stability issues

Minor Resolved View vendor source →

Products Up experienced a minor incident on April 7, 2026 affecting Platform API and Productsup Platform, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 01:09 PM UTC
Resolved
Apr 07, 2026, 02:30 PM UTC
Duration
1h 21m
Detected by Pingoru
Apr 07, 2026, 01:09 PM UTC

Affected components

Platform APIProductsup Platform

Update timeline

  1. investigating Apr 07, 2026, 01:09 PM UTC

    We are currently experiencing issues with the platform. Our team is actively investigating the problem and working to identify the root cause. We will provide further updates as soon as more information becomes available.

  2. monitoring Apr 07, 2026, 01:41 PM UTC

    The issue was identified and has been resolved. The platform is now operational. Our team will continue to closely monitor the systems to ensure stability and complete resolution of the incident.

  3. resolved Apr 07, 2026, 02:30 PM UTC

    This incident has been resolved.