Products Up experienced a minor incident on December 2, 2024 affecting Data Processing and Image Service, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Data ProcessingImage Service
Update timeline
- investigating Dec 02, 2024, 03:37 PM UTC
Our monitoring has detected that there is currently an outage on one of our IX connections. This has been reported to the relevant IX for further investigation. We have diverted traffic via alternative routes, but it is possible that there may be (minimal) delays.
- resolved Dec 02, 2024, 05:28 PM UTC
The issue with one of our IX connections has been resolved, and normal traffic flow is fully restored. Our monitoring confirms that all systems are operating optimally, and there should no longer be any delays. Thank you for your patience and understanding.