Products Up experienced a minor incident on May 20, 2025 affecting Data Processing, lasting 14h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Data Processing
Update timeline
- investigating May 20, 2025, 04:28 PM UTC
Due to an influx of jobs that is higher than usual, a queue has built up in our scheduler system. We are actively working to process the backlog and restore normal operations. Our team is monitoring the situation closely, and jobs are being processed as efficiently as possible. We ask for your understanding and patience as we work through this.
- monitoring May 20, 2025, 05:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2025, 06:53 AM UTC
This incident has been resolved.