ProductPlan experienced a critical incident on November 18, 2025 affecting ProductPlan Application, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 02:42 PM UTC
ProductPlan is experiencing intermittent downtime as a part of a global Cloudflare outage. Cloudflare is a platform that delivers access to ProductPlan's application. See their outage status here - https://www.cloudflarestatus.com
- investigating Nov 18, 2025, 02:46 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 03:06 PM UTC
A fix has been implemented by Cloudflare and we are continuing to monitor.
- monitoring Nov 18, 2025, 04:15 PM UTC
The application has been stable after fix was implemented by Cloudflare. We are continuing to monitor.
- resolved Nov 18, 2025, 06:03 PM UTC
Cloudflare has reported that their services are currently operating normally. We will provide further details about the incident as Cloudflare makes them available.