ProductPlan incident

Service Disruption

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Resolved after 47 minutes, affecting ProductPlan Application, on February 24, 2022.

identified Feb 24, 2022, 05:19 PM UTC

The application appears to be recovering.

Started
Feb 24, 2022, 05:00 PM UTC
Resolved
Feb 24, 2022, 05:47 PM UTC
Duration
47m
Detected by Pingoru
Feb 24, 2022, 05:00 PM UTC

Affected components

ProductPlan Application

Update timeline

  1. investigating Feb 24, 2022, 05:00 PM UTC

    We are currently investigating an issue with one of our third-party providers.

  2. investigating Feb 24, 2022, 05:04 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 24, 2022, 05:13 PM UTC

    Heroku engineers are recovering affected routing components.

  4. identified Feb 24, 2022, 05:19 PM UTC

    The application appears to be recovering.

  5. resolved Feb 24, 2022, 05:47 PM UTC

    This incident has been resolved.

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