productboard incident

Log in issues for SAML SSO-enabled workspaces.

Major Resolved View vendor source →

productboard experienced a major incident on June 23, 2025 affecting Identity and access, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 02:51 PM UTC
Resolved
Jun 23, 2025, 03:26 PM UTC
Duration
35m
Detected by Pingoru
Jun 23, 2025, 02:51 PM UTC

Affected components

Identity and access

Update timeline

  1. investigating Jun 23, 2025, 02:51 PM UTC

    We've identified that some users may face login issues for SAML SSO-enabled workspaces, resulting in an error. We're working on a resolution now and will update you as it progresses.

  2. monitoring Jun 23, 2025, 03:04 PM UTC

    The issue has been mitigated, and we're not monitoring it.

  3. resolved Jun 23, 2025, 03:26 PM UTC

    This incident has been resolved.